Shipping & Returns

How will my order be shipped to me?

All of our items are shipped via EMS, with tracking number, and arrive in a small envelope or box.

 

How long will it take to ship my order?

We will process your order within 2-7 business days. Once your order ships, it may take up to 2 - 3 weeks for your order to arrive, depending on your country. However, most orders arrive within 2 weeks.

 

What is your return policy?

We offer no return policies.

 

There is a problem with my order. What do I do?

Please contact us here or at mononoawareofficial@hotmail.com and we will contact you back as soon as possible & work to correct the problem as much as we can.